Galadriel Snyder
Louisville
Summary
Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in any role.
Overview
3
3
years of professional experience
Work History
Host
80/20 @ Kaelin's
12.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Library Student Assistant
University of Louisville
09.2022 - 12.2024
- Processed lending, return and renewal of library items using library computer systems
- Monitored student activities in the library to ensure proper use of resources
- Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
- Answered general questions in person, by phone and over email.
- Aided patrons with use and access to technology, resources and materials.
Cashier
Mt Fuji Restaurant
09.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Performed cash and card transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Arts (B.A.) - Criminal Justice
University of Louisville
Louisville, KY05.2025
Skills
- Customer service
- Team collaboration
- Effective time management
- Detail-oriented
- Telephone reception
Timeline
Host
80/20 @ Kaelin's
12.2024 - Current
Library Student Assistant
University of Louisville
09.2022 - 12.2024
Cashier
Mt Fuji Restaurant
09.2021 - 01.2022
Bachelor of Arts (B.A.) - Criminal Justice
University of Louisville
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