Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Galiana Vo

Niles,IL

Summary

Highly motivated Pacsun Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

3
3
years of professional experience

Work History

Sales Associate

Pacific Sunwear
11.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Solved customer challenges by offering relevant products and services.

Office Assistant

Mr Vo Auto Clinic
06.2019 - 08.2021
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Executed record filing system to improve document organization and management.
  • Verified accuracy of business records by consistently updating customer information.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to Microsoft Office database.

Education

BBA - Business Management

Michigan State University
East Lansing, MI
05.2026

High School Diploma -

Saint Ignatius College Prep
Chicago, IL
05.2022

Skills

  • Sales Generation
  • Educational Sales
  • Teamwork and Collaboration
  • Answering Customer Questions
  • Assigning Tasks
  • Customer Service
  • Sales Goal Attainment
  • Time Management

Timeline

Sales Associate

Pacific Sunwear
11.2021 - Current

Office Assistant

Mr Vo Auto Clinic
06.2019 - 08.2021

BBA - Business Management

Michigan State University

High School Diploma -

Saint Ignatius College Prep

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Galiana Vo