GAELLE MYRIAM SIDNEY
Lehigh Acres,FL
Summary
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
Lee Memorial Hospital
2776 Cleveland Ave, Fort Myers , FL 33901
10.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Customer Service Cashier
Walmart
Lehigh Acres, FL
02.2024 - 02.2025
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
Customer Service Cashier
VILLA MELLA PHARMACY
DOMINICAN REPUBLIC
11.2022 - 05.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Service Representative
CHICA SEXY
DOMINICAN REPUBLIC
06.2020 - 11.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Volunteer
ALTAGRACE VOLUNTEER
DOMINICAN REPUPLIC
05.2020 - 06.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Volunteer
SAINT JUDE AND ST SIMON
HAITI
01.2019 - 04.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Education
Certificate - Practical Nursing
Rasmussen University
Fort Myers, FL05-2026
CERTIFICATION - CERTIFIED NURSING ASSISTANT
K&E MEDICAL TRAINING CENTER
06.2024
CERTIFICATION - CPR
K&E MEDICAL TRAINING CENTER
06.2024
CERTIFICATION - Pharmacy Tech
INFOTEP
07.2022
CERTIFICATION - BANK TELLER
INFOTEP
07.2022
CERTIFICATION - Spanish Language And Literature
AUTONOMOUS UNIVERSITY OF SANTO DOMINGO
10.2021
CERTIFICATION - ADMINISTRATION PUBLIC
UNIVERSITY PORT AU PRINCE
06.2019
High School Diploma -
COLLEGE MARIE DOMINIQUE MAZZARELLO
06.2017
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Reliable and Responsible
- Honest and Dependable
- Team Collaboration
- Patient care
- Reliable team player
- Direct patient care
- Collecting vital signs
- Bathing assistance
- Compassionate
- Basic life support
- Vital signs monitoring
- Ambulation assistance
- Urinary catheter care
- Transfer techniques
- Patient lifting
- Geriatric care
- Patient relationship building
- Responding to emergencies
- Colostomy care
- Patient management
Languages
French
Full Professional
CREOLE
Full Professional
Spanish
Full Professional
English
Professional Working
Timeline
Certified Nursing Assistant
Lee Memorial Hospital
10.2024 - Current
Customer Service Cashier
Walmart
02.2024 - 02.2025
Customer Service Cashier
VILLA MELLA PHARMACY
11.2022 - 05.2023
Customer Service Representative
CHICA SEXY
06.2020 - 11.2022
Volunteer
ALTAGRACE VOLUNTEER
05.2020 - 06.2020
Volunteer
SAINT JUDE AND ST SIMON
01.2019 - 04.2020
CERTIFICATION - CPR
K&E MEDICAL TRAINING CENTER
CERTIFICATION - Pharmacy Tech
INFOTEP
CERTIFICATION - BANK TELLER
INFOTEP
CERTIFICATION - Spanish Language And Literature
AUTONOMOUS UNIVERSITY OF SANTO DOMINGO
CERTIFICATION - ADMINISTRATION PUBLIC
UNIVERSITY PORT AU PRINCE
High School Diploma -
COLLEGE MARIE DOMINIQUE MAZZARELLO
Certificate - Practical Nursing
Rasmussen University
CERTIFICATION - CERTIFIED NURSING ASSISTANT
K&E MEDICAL TRAINING CENTER