Summary
Overview
Work History
Education
Skills
Timeline
Barista

GAMZEGUL ZORGUN

Carlstadt,NJ

Summary

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks
Woodland Park, NJ
05.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Mentor Teacher

SKY Academy
Wayne, NJ
07.2019 - 08.2023
  • Developed innovative lesson plans, resulting in increased student engagement and retention of material.
  • Established strong rapport with students through genuine interest in their well-being, academic growth, and personal achievements.
  • Integrated project-based learning activities into instruction, encouraging critical thinking skills and real-world connections for students.
  • Strengthened student performance through consistent feedback, assessment, and targeted support.
  • Improved student comprehension by incorporating diverse teaching methods and materials tailored to individual learning styles.

SALES SPECIALIST

Paramus Park Mall
Paramus, NJ
04.2019 - 05.2022

· Managed security systems and responded to incidents to protect organizational assets.

· Leveraged opportunities for cross-selling and upselling, enhancing the customer experience and increasing average transaction value. Trained and mentored new sales associates, sharing best practices and fostering a collaborative team environment.

· Developed and maintained strong relationships with clients, identifying their needs and providing tailored solutions to drive sales.

· Built rapport with customers and assessed needs to make product recommendations and upsell.

· Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.

Education

Bachelor of Science - Leadership & Management

Rutgers University
Newark, NJ
08-2023

Associate of Science - Business Administration And Management

Bergen Community College
Paramus, NJ
08-2021

Skills

  • Product knowledge
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Teamwork
  • Reliability and punctuality

Timeline

Barista

Starbucks
05.2022 - Current

Mentor Teacher

SKY Academy
07.2019 - 08.2023

SALES SPECIALIST

Paramus Park Mall
04.2019 - 05.2022

Bachelor of Science - Leadership & Management

Rutgers University

Associate of Science - Business Administration And Management

Bergen Community College