Ganesh Nivas Easwaran

Solution driven leader with a successful background crafting enterprise-wide technology solutions , process improvements and data governance .Extensive experience in business development, consulting, delivery management, program management, pre-sales, process re-engineering and team building. Skilled in planning, coordinating and executing successful strategic business programs with track record of improving operational stability, efficiency and profitability. Exceptional relationship builder and negotiator, successfully presenting and selling strategic business plans and programs to executive-level decision makers. Collaborate with senior stakeholders to effectively prioritize activities and achieve defined objectives, translating business requirements into solutions to achieve corporate performance goals and targets.

• 21+ years of progressive experience in service delivery management, program management , project management, process reengineering and business development across utilities, retail, publishing and banking industries in various packaged products like ERP,EPM,BI, Cloud Computing(AWS,Azure)
• Developed and nurtured long-term client relationships, leading to multiple new business opportunities and deals
• Proven expertise in strategic business analysis and change management aligning business goals with technology solutions to drive process improvements , competitive advantage and bottom-line gains
• Designed and championed strategic roadmap for business intelligence and data visualization across organization
• Drove business expansion from small team to strategic partner with 200 members team
• Increased revenue growth from $4M to $75M in 5 years
• Oversaw multiple strategic program resulting in significant business process efficiencies
• Drove and implemented multiple innovation and improvement initiatives which eventually led to more than $5M savings for customer
• Successfully delivered BI transformation program impacting 75 departments across multiple business lines for Utility client
• Experience in mergers, acquisition and divestiture of Corporate Applications
• Fostered cooperative long term relationship with global clients - North America, South Asia, Africa and Middle-East - with different domains
• Multiple end to end full life cycle implementation of ERP, EPM and Analytics products across multiple industry domains

Snr Engagement Manager - ProServe 

Amazon Web Services 2012 - Present

Snr Engagement Manager managing client engagements, ensuring successful delivery of AWS services, and fostering long-term client relationships with strong project management and communication skills

Key Accomplishments

• Customer Obsessed : Built lasting client relationships that established customer trust and generated new business opportunities across Federal Finance, NPO and MNO customer . Created and lead tailored training sessions and workshops to help customers maximize their use of AWS services across UN organization which resulted in customer loyalty
• Invent & Simplify : Designed and implemented automated a tool to automate the operating margin report for WWPS US Federal using QuickSight and QuickSight Q functionalities which reduced current operational challenges of manual effort and errors, also laid the groundwork for future enhancements and innovative practices within the organization
• Deliver Results & Insist on High Standards : Successfully delivered multiple engagements on time on budget with highest quality resulting in 9+ CSAT scores. Gathered feedback in regular intervals from customer stakeholders and incorporated in future iterations to consistently elevate the quality of deliverables

Oracle Delivery Lead

Infosys Limited 2003 - 2012

Senior Oracle leader and pre-sales consultant with extensive experience in ERP and Analytics consulting . Oracle pre-Sales anchor for US market responsible for discovering prospects, setting appointments, demonstrating product features, writing offers, and making sales proposals . Also an Oracle delivery lead responsible for delivery of all Oracle services for $38 billion utility company in US.

Service Delivery Manager , Chicago , IL 2019 - Present

Partner Delivery Manager for all Corporate functions at $30B Energy and Utility company based out of Chicago . Partner with leaders to identify and deploy technical business solutions across Corporate Finance, HR , Legal ,Communication functions . Part of a team of problem solvers with extensive consulting and industry experience , helping clients solve their complex business issues from strategy to execution. Oversaw and lead multiple transformation program across Corporate Finance and HR solutions .

Key Accomplishments

• Ensured optimal service levels were maintained for the entire Corporate Enterprise-wide level functions ; Zero service level misses for continuously 3 years across 240 Corporate applications
• Drove improvements and innovations which lead to more than $5M dollar savings for business and IT
• Built a consistent pipeline of $5M every year through nurturing relationship with key customer stakeholders
• Successfully lead and delivered multiple digital transformation programs like cloud transformations, RPA, modernization programs
• Championed innovation process and programs for Infosys across the account
• Cloud transformation and automation lead

BI Transformation Program Manager , Chicago , 2017 - 2019

Business Intelligence Program Manager for four Utility companies responsible for providing strategy , leadership,change management and transformation of analytic functions across various customer and operations departments. BI transformation program aimed to address standardization , consolidating and governance process holistically with robust migration framework, tools an accelerators. Program was implemented for four different operating companies impacting around 75 departments with overall 3000+ reports migrated to new BI platform

Key Accomplishments

• Successfully delivered custom and packaged Oracle BI solution for diverse clients across 75 departments and more than 2000 users
• Designed and championed startegic roadmap for business intelligence and data visualization across organization
• Designed and developed key performance indicators and reporting metrics for departmental dashboards
• Lead and delivered 3000+ reports and analytics across Customer and Operations group
• Designed and developed report and data governance strategy
• Develop and engage team of OCM in analysis, stakeholder management, sponsor roadmap, communication, training, user adoption ,change impact analysis, change readiness assessments and risk/resistance mitigation plans

Corporate Portfolio Manager , Chicago, 2013-2017

Strategic partner responsible for delivery of projects and support for a large utility client based out of Chicago. Managed Onsite Delivery of projects and
support for Corporate Finance and HR , provided consulting to business functions to improve business efficiency by implementing cost effective and advance IT solutions

Key Accomplishments

• Drove business expansion from small partner team of less than 20 to strategic partner with team of over 200 members
• Lead and implemented multiple innovations and improvements across Corporate functions which helped to reduce the Finance month close from 8 days to 6 days
• Oversaw and lead two acquisitions impacting Corporate FInance and HR functions
• Ensure optimal service level with zero escalations and SLA misses for continuous 2 years