Summary
Work History
Education
Skills
Languages
Timeline
Cashier
Gao Nou Chi Chang

Gao Nou Chi Chang

Sacramento,CA

Summary

Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.

Work History

Restaurant Hostess

Dennys Restaurant
07.2024 - 10.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

GED -

Sheldon High School
Sacramento, CA
05.2024

Skills

  • Customer Service
  • Greeting guests
  • Cleanliness and hygiene
  • Cash Handling
  • POS system operations
  • Restaurant layout knowledge
  • Safe Food Handling
  • Dining area maintenance
  • Menu knowledge
  • Take-out service
  • Dining customer service
  • Guest Seating

Languages

English
Native or Bilingual
Hmong
Limited Working
Japanese
Limited Working

Timeline

Restaurant Hostess

Dennys Restaurant
07.2024 - 10.2024

GED -

Sheldon High School
Gao Nou Chi Chang