Garcia Brown
Flora,MS
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
C4Technical Service
Plano, TX
10.2023 - 12.2023
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Delivery Driver
On Target Conveyance LLC
Jackson, MS
07.2023 - 10.2023
- Inspected vehicles' condition, supplies and equipment before and after trips
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
Data Entry Clerk
Department of Revenue
Clinton, MS
04.2023 - 07.2023
- Detected flaws in customer and account data, resolving issues and communicating with supervisors.
- Verified confidential or private client information in adherence to state and federal laws.
- Recognized by management for providing exceptional customer service.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
Customer Service Representative
Beacon Hill
Minneapolis, MN
06.2022 - 03.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided top quality control and eliminated downtime to maximize revenue.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Made outbound and Inbound calls to obtain account information.
Education
High School Diploma -
Yazoo City High School
Yazoo City, MS05-2005
Skills
- Prescription Filling
- Drug Inventory Management
- Insurance Verification
- Problem-Solving Skills
- HIPAA
- Certified in 10-Key
- Error Identification
- Inbound and Outbound Calling
- Call Center Operations
Timeline
Pharmacy Technician
C4Technical Service
10.2023 - 12.2023
Delivery Driver
On Target Conveyance LLC
07.2023 - 10.2023
Data Entry Clerk
Department of Revenue
04.2023 - 07.2023
Customer Service Representative
Beacon Hill
06.2022 - 03.2023
High School Diploma -
Yazoo City High School
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