Results-focused, quality-driven, highly motivated professional seeking to become affiliated with a dynamic organization in a position that offers opportunities for professional development and advancement based upon personal performance.
Overview
22
22
years of professional experience
Work History
Assistant Manager
Dollar Tree Stores| Family Dollar
Miramar
10.2022 - Current
Responsible for assisting with all operational task within the store and Supervise daily operations including scheduling shifts, assigning duties.
Ensure compliance with safety regulations and company policies.
Resolve customer inquiries and complaints requiring management-level escalation.
Complete opening, closing, and shift change functions to maintain operational standards each day.
Complete register close out, end of day safe check and bank deposits.
Remaining calm and professional in stressful circumstances and effectively diffused tense situations.
Delegate work to staff, setting priorities and goals.
Communicate regularly with customers to provide exceptional customer service and gain insights into their needs.
Quality Control Record Auditor and Document Control Specialist
VALENTINE ENTERPRISE, INC.
Lawrenceville
07.2016 - 09.2022
Supported in the process of our company's customer and government regulated internal audits
Audited Master Production Records for compliance and accuracy
Quarantined completed product before or after packing if an issue is discovered during the batch record review process that may possibly affect the integrity of the product
material mismatch or product deviation
Worked with Area Managers to have any discrepancies corrected in a timely manner
Adhered to record retention policies, safeguarded information and retrieved data more effectively
Recorded errors in the corresponding Excel sheets, arranged pivot tables/graphs/pie charts to submitted monthly report
Tracked weights and scale certification to ensure they are up to date and in compliance with the DOA
Other duties includes: organoleptic testing, Room Readiness testing and HACCP
Security 1
CAMBA ATLANTIC HOUSE MEN'S SHELTER
Brooklyn
06.2015 - 03.2016
Maintained access control and traffic inside facilities to maintain safety, order and security
Detected and/or prevented fires, vandalism, theft, or infractions of the rules
Maintained assigned posts throughout the facility until properly relieved
Protected employees, visitors and tenants
Provided directions to visitors when requested.
Site Supervisor
SECURITAS
New York
04.2013 - 05.2015
Managed security officers and administrative operations including payroll, accounting, overtime, budget accounting, and client billing processes
Mitigated company risks and liability issues through razor-sharp tracking and reporting of client events/emergency management and operational issues
Ensured desired security logistics objectives, priorities, and schedules were met and communicated to management to ensure a cost effective operation.
Combat Engineer/Team Leader
United States Army
11.2007 - 04.2013
Developed and lead training programs in preparation for combat
Trained in the use of weapons, explosives and as light Sappers engaging in dismounted and mounted assaults.in a secondary role as an infantryman
Operated and maintained communications equipment
Performed as a fire team leader during situational training exercises and on missions
Communicated urgent orders and directions effectively to team of seven personnel
Surveyed and analyzed terrain to determine optimum equipment placement and use
Supervised improvisatory construction projects
Recommended retransmission equipment employment based on capabilities of the equipment and the mission requirements
Coordinated integration of company weapons systems into those of adjacent platoons
Maintained 100% accountability of all assigned equipment
Planned and briefed personnel on missions
Maintained security of the local areas and performed route clearance/ (I.E.D) detection, clearing houses/ (H.B.I.E.D) and detecting vehicle/V.B.I.E.D
Constructed and camouflaged infantry positions and equipment to prevent detection
Operated and maintained field communications equipment
Lead basic reconnaissance operations and track enemy movements.
Telecommunication Construction
Power Link Communication
New York
08.2003 - 08.2007
Projects consisted of key components such as installation, construction, and maintenance of aerial and underground telecommunications system also building installation. testing, optimization and regulatory compliance.
Directional Boring
Fiber Splicing
Fiber Blowing
Coaxial Splicing
Sweeping & Certification
Ingress & Mitigation
Complete MDU Construction, MDU Post wires and Pre-wires
Drop Burials and Installation
Technical Services
Education
GED -
NYCDOE
Diploma -
Black River High School
Skills
Management
Customer Relationship
Service strategies/solutions
Counterterrorism
Troubleshooting
Training Development
Leadership/Management
Production/Manufacturing
Disaster preparedness
Explosives training
Weapons training
Quality Control/Assurance
Awards
Armed Forces Service Medal
Army Achievement Medal
Army Overseas Service Medal(x2)
Amy Meritorious Unit Citation with Oak leaf
National Defense Service Medal
Army Commendation Medal
Iraq Campaign Medal (with two stars)
Global War on Terrorism Service Medal
US Army Driver and Mechanic Badge
Combat Action Badge
Marksman machine gun badge
Expert Rifle Badge
Expert Grenade Badge
Training and Certificate
30-Hour OSHA Construction Safety and Health
OSHA 30 Hour General Industry Safety and Health
OSHA Fire Safety Training
OSHA Fire Protection and Prevention
ISSA certified personal fitness trainer
CPR - AED and First Aid
Advanced Cardiac Life Support (ACLS)
Forklift Certification
HAZCOM and GHS for Construction
Combative level 1
CLS (combat life saver)
AT level 1 (Awareness training-terrorist)
All terrain and weather accident avoidance and Black ops driving
PSS14 (Landmine detector).
Timeline
Assistant Manager
Dollar Tree Stores| Family Dollar
10.2022 - Current
Quality Control Record Auditor and Document Control Specialist