Garlin Smith
Alpharetta,GA
Summary
Driven [Job Title] experienced in team-building and project oversight. Developed strong collaborative relationships through effective communication and interpersonal skills. Focused on exceeding expectations and delivering impressive results in dynamic sales environments.
Overview
35
35
years of professional experience
Work History
Sales Associate
American Standard WIT
Georgia, Upstate South Carolina, Lower North Carolina, a little Alabama
10.2016 - 10.2020
- Engaged with clients in Georgia to promote and sell products., Upstate South Carolina, Lower North Carolina a little Alabama calling on preset appts primarily at 10Am &2PM i did 1M/yr first 3 years About 9-11 sales per month.
- Advised customers on product selections, matching solutions to needs and preferences.
- Resolved customer concerns promptly, preserving service quality and satisfaction.
Sales Manager/ salesman
Service Foods Inc.
02.2001 - 11.2016
- Managed in-home leads for food/freezer stocking program, achieving an average ticket of 8K per sale. The average ticket was 8K per sale. Promoted to VP of sales and finance after company relocation in 2007, overseeing three divisions across 7 states. Held VP position until company closure due to improprieties between the bank and Service Foods Inc.
- Directed sales team performance, aligning territory plans with revenue goals and customer retention priorities.
- Developed account strategies for foodservice customers, strengthening distributor relationships and contract renewals.
- Coached sales representatives on product knowledge, pricing discipline, and consultative selling techniques.
Salesman
Superior Siding and Windows
08.1998 - 02.2001
- Generated sales leads in northern Georgia for vinyl siding and pre-hung windows. Sold vinyl siding and pre-hung windows as the main products. Achieved average sales of 12-15K, facilitating in-home financing paperwork. Left to move to Service Foods Inc., management.
- Conducted in-home consultations for siding and window replacements
- Presented product options, features, and installation benefits to homeowners
- Measured openings and documented project details for accurate estimates
Sales to F&I to Sales Manager
Home Cable Concepts Inc.
Shreveport, LA
02.1991 - 06.1998
- We were the largest satellite dish company in America. We started selling large dishes, 1991, in rural America, 12 states and in 1993 we moved to a contract with Direct TV. By 1994 we were in 24 states servicing rural America. Personally, I started selling in Shreveport, LA with a territory 45 miles away. Broke every sales record they ever had in the first 4 months. In May of 1992 I took over the office of Jackson, Tennessee as Sales Manager. I recruited a team of 30 sales people that over half made 10K/mo. My office was the top office for 18 months standing in a row. I also helped 5 other managers move their office to the top 5 in the company, which started a Regional Sales Manager position, which they never had before. I was promoted to Vice-President and we expanded to 27 different offices which 6 of the managers came from my Jackson, Tennessee office. At the time we were selling 75 million a year in sales. I didn’t leave company, I bought 4 offices from the owner when he retired in 1996.
- Addressed customer concerns promptly.
- Maintained current product knowledge to support informed recommendations.
- Advised customers on product selection, applications, and purchase decisions.
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns in a welcoming environment.∂
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Improved team performance by streamlining daily sales and customer service processes.
Sales & Every Area of Management
Roundtree Cadillac and Oldsmobile Isuzu
11.1985 - 01.1991
- Navigated challenging market conditions during recession, focusing on building customer relationships despite limited traffic.
- Developed customer base using cold calling techniques, achieving sales of 12 cars in first month, 22 in second, and 31 in third, leading to promotion to Sales Manager after F&I school training.
- Gathered references to support job applications and demonstrate credibility. Willing to furnish if needed.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Negotiated pricing, terms, and proposals to support profitable contract growth.
- Monitored market trends to refine offerings and identify new revenue opportunities.
- Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs.
- I agreed not to take any customers from the 45 other salesman. I used a phone book and made calls to sell 12 cars my first month. Sold 22 my second and 31 cars my 3 month. Then I got the call to front office to go to F&I school in Chicago. Did F&I for over a year and was promoted to Sales Manager. Great learning experience and saw more opportunity at Home Cable and went there.
Education
High School Diploma -
Stow Senior High School
Stow, OH06.1972
Skills
- Lead generation
- Point of sale operation
- Sales strategy
- Business development
- Customer service
- Dispute resolution
- Relationship building
- Teamwork and collaboration
- Time management
- Problem-solving
- Problem-solving skills
- Regulatory compliance
- Interpersonal communication
- Goal oriented
- Listening skills
Timeline
Sales Associate
American Standard WIT
10.2016 - 10.2020
Sales Manager/ salesman
Service Foods Inc.
02.2001 - 11.2016
Salesman
Superior Siding and Windows
08.1998 - 02.2001
Sales to F&I to Sales Manager
Home Cable Concepts Inc.
02.1991 - 06.1998
Sales & Every Area of Management
Roundtree Cadillac and Oldsmobile Isuzu
11.1985 - 01.1991
High School Diploma -
Stow Senior High School