GARRETT COCHRAN
Plano
Summary
Results-driven auto liability adjuster at Travelers Insurance with strong analytical and problem-solving skills. Expertly resolved complex claims while delivering exceptional customer service and building relationships. Demonstrated ability to manage high volumes of cases, ensuring fair and prompt resolutions through effective communication and industry knowledge.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Auto Liability Adjuster
Travelers Insurance
05.2021 - Current
- Handle both dedicated, and non dedicated commercial accounts.
- Utilize strong communication skills to interact with policyholders, claimants, attorneys, and insureds.
- Develop comprehensive understanding of auto liability policies and procedures.
- Investigate, evaluate, and settle claims, applying technical knowledge, and human relations skills to achieve fair and prompt resolution of cases.
- Adhere to strict deadlines while managing a high volume of cases simultaneously.
- Present files both in person & virtually to accounts.
- Have handled stretch files in litigation to prepare me for the next step as a Technical Specialist.
Auto Claim Professional
Travelers Insurance
04.2018 - 05.2021
- Provided exceptional customer service to policyholders by promptly responding to inquiries and resolving claims issues.
- Successfully managed a high volume of cases while meeting established deadlines.
- Assessed liability for claims involving both property damage, and bodily injury.
- Utilized strong problem-solving skills to successfully investigate and analyze complex accident scenarios.
- Negotiated with claimants, and insurance carriers to resolve claims.
Education
Bachelor of Arts (B.A.) - Political Science
University of Texas at Dallas
Richardson, TX12-2017
Associate in Arts (A.A.) - undefined
Richland Community College
Dallas, TX05-2015
High School Diploma - undefined
JJ Pearce Highschool
Richardson, TX05-2011
Certification
- Licensed in over 23 states while working as an Auto Liability Adjuster.
- T.E.A.C.H. graduate in 2025.
Timeline
Auto Liability Adjuster
Travelers Insurance
05.2021 - Current
Auto Claim Professional
Travelers Insurance
04.2018 - 05.2021
Associate in Arts (A.A.) - undefined
Richland Community College
High School Diploma - undefined
JJ Pearce Highschool
Bachelor of Arts (B.A.) - Political Science
University of Texas at Dallas