Garrett Cottom
Austin,TX
Summary
I'm driven by an intense desire to revolutionize healthcare paradigms, and transitioning from public health to the cannabis industry embodies that pursuit of innovation. This shift represents an opportunity to leverage my strategic vision and organizational expertise to drive growth and efficiency in a rapidly evolving sector. By spearheading initiatives that streamline processes, enhance productivity, and foster a culture of innovation, I am committed to propelling cannabis companies toward greater success while making a meaningful impact on public health initiatives within this dynamic industry.
Overview
8
8
years of professional experience
Work History
Director of Vaccine Operations
TX Department of Health & Human Services
01.2022 - Current
- Optimize vaccine distribution operations and streamline processes to support effective pandemic response
- Implement quality control and accounting systems, tripling operational reporting rates and enabling real-time resource monitoring
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles
- Facilitate collaboration and performance improvement with management and IT staff to align vaccine ordering systems with CDC distribution windows
- Managed annual budget exceeding $800M, ensuring optimal resource allocation and strict adherence to financial guidelines
- Transitioned from overseeing 20 to 40 personnel, optimizing vaccine distribution efficiency
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth
- Facilitated cross-functional collaboration for improved decision-making processes within the organization
Health Information Specialist
US Department of Health and Human Services
01.2020 - 01.2021
- Managed data analysis and validation processes to support strategic vaccine distribution, ensuring accurate, timely reporting for key decision-making
- Developed and maintained robust communication channels between state programs and health departments, facilitating coordinated efforts for Operation Warp Speed
- Implemented policy and process improvements to increase vaccine administration efficiency and compliance
- Monitored healthcare market trends, adapting distribution strategies proactively to maintain industry alignment and anticipate operational challenges
- Streamlined data reporting processes, resulting in a 15% increase in operational efficiency
- Fostered strong relationships with state programs, ensuring the success of Operation Warp Speed's vaccine distribution
- Identified and addressed potential challenges in vaccine distribution by staying ahead of market trends, ensuring the department's continued leadership in public health initiatives.
Personal Banker
Key Bank
01.2016 - 01.2019
- Managed daily banking operations, ensuring compliance with all financial and security regulations to maintain operational integrity
- Enhanced customer relationships through personalized financial guidance, contributing to business growth and client retention
- Cultivated a culture of operational excellence, resulting in consistent customer satisfaction and loyalty
- Exceeded personal sales targets by 15% through effective client consultations and tailored financial solutions
- Recognized for outstanding customer service, receiving the 'Excellence in Customer Experience' award for two consecutive quarters
- Reduced time-to-first-transaction by 20% by implementing new client onboarding process, enhancing customer engagement
- Led a team initiative to cross-train staff on multiple financial products, increasing cross-selling opportunities by 25%
- Initiated a peer-mentoring program that improved team productivity and reduced teller errors by 30%.
Education
Bachelor of Science in Business Economics -
Pace University
New York, NY01.2014
Skills
- Business Development Planning
- Leadership & Team Management
- Sales Strategy & Revenue Growth
- Networking & Relationship Building
- Market Research & Analysis
- Sales Performance Monitoring
- QC System Implementation
- Sales Training & Development
- Continuous Process Optimization
- Operational Efficiency Improvement
- Data Analysis & Validation
- Financial Reporting & Compliance
Languages
French
Timeline
Director of Vaccine Operations
TX Department of Health & Human Services
01.2022 - Current
Health Information Specialist
US Department of Health and Human Services
01.2020 - 01.2021
Personal Banker
Key Bank
01.2016 - 01.2019
Bachelor of Science in Business Economics -
Pace University
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