Garrett Hackett
Doylestown,PA
Summary
Dynamic Key Account Customer Service Representative at BP Environmental Services, skilled in negotiation and attentive to detail. Successfully fostered customer relationships, enhancing satisfaction and loyalty. I excelled in providing valuable product knowledge and support, ensuring informed decision-making for clients. Multitasking capabilities enabled efficient management of customer interactions.
Overview
4
4
years of professional experience
Work History
Key Account Customer Service Representative
BP Environmental Services
Chalfont, PA
02.2023 - Current
- Managed incoming calls from key account customers and responded promptly with appropriate solutions or follow-ups.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Developed relationships with customers to ensure satisfaction and loyalty.
Customer Service Representative
BP Environmental Services
Chalfont, PA
07.2022 - 02.2023
- Supported sales team members to drive growth and development.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Mentored junior team members and managed employee relationships.
Server
Cock’n Bull Restaurant
Lahaska, PA
06.2021 - 08.2021
Education
Bachelor of Science - Marketing
West Chester University of Pennsylvania
West Chester, PA05.2022
Skills
- Attention to detail
- Product knowledge
- Sales support
- MS office
- Negotiation skills
- Multitasking Capability
Timeline
Key Account Customer Service Representative
BP Environmental Services
02.2023 - Current
Customer Service Representative
BP Environmental Services
07.2022 - 02.2023
Server
Cock’n Bull Restaurant
06.2021 - 08.2021
Bachelor of Science - Marketing
West Chester University of Pennsylvania
Similar Profiles
Samantha DeleonSamantha Deleon
Repair Inspector at Bp Aero ServicesRepair Inspector at Bp Aero Services
Dynell FountaineDynell Fountaine
Assistant Director of Housekeeping at BP & SC ServicesAssistant Director of Housekeeping at BP & SC Services
Clayton WilliamsClayton Williams
NDT Assistant at BP Aerospace ServicesNDT Assistant at BP Aerospace Services
Reuben TrachtenbergReuben Trachtenberg
Research Assistant at Vermont Complex Systems CenterResearch Assistant at Vermont Complex Systems Center
Holly BenderHolly Bender
Writer/Producer Internship at The Magic of Aldinland PodcastWriter/Producer Internship at The Magic of Aldinland Podcast