Garrett Hamilton
Ankeny,IA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
1
1
Certification
4
4
years of post-secondary education
18
18
years of professional experience
Work History
General Manager
Red Lobster
Ames, Iowa
11.2020 - Current
- Directed daily operations to ensure smooth restaurant functionality.
- Managed staff scheduling to optimize team performance and coverage.
- Implemented training programs to enhance employee skills and service quality.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Ensured compliance with health and safety regulations for kitchen operations.
Restaurant Manager
Red Lobster
West Des Moines, Iowa
11.2014 - 11.2020
- Oversaw staff training and development to enhance team performance and service quality.
- Implemented effective scheduling to optimize labor costs and improve efficiency.
- Managed daily restaurant operations and ensured adherence to service standards.
- Coordinated inventory management, including ordering and stock control processes.
- Analyzed financial reports to identify cost-saving opportunities within operations.
Hourly employee
Red Lobster
Ames, Iowa
03.2009 - 11.2014
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Arts - Business Administration
Iowa State University
Ames, IA 08.2008 - 05.2010
Associate of Arts - Business Management
Des Moines Area Community College
Ankeny, IA 08.2006 - 09.2008
Ames High School
Ames, IowaSkills
- Inventory management
- Inventory control
- Cost analysis
- Cost control
- P&L management
- Operational compliance
- Compliance auditing
- Scheduling optimization
- Staff training
- Staff management
- Top talent recruiting, hiring, and retention
- Team leadership
- Customer relationship management
- Customer retention
- Staff motivation
Certification
- Food safe Certification
Accomplishments
- Top company placement via KPI
References
References available upon request.
Timeline
General Manager
Red Lobster
11.2020 - Current
Restaurant Manager
Red Lobster
11.2014 - 11.2020
Hourly employee
Red Lobster
03.2009 - 11.2014
Bachelor of Arts - Business Administration
Iowa State University
08.2008 - 05.2010
Associate of Arts - Business Management
Des Moines Area Community College
08.2006 - 09.2008
Ames High School