Garrett Nick
Citrus Heights,CA
Summary
Dynamic Route Supervisor at CLS with a proven track record in employee training and customer service excellence. Skilled in ensuring DOT compliance and optimizing operations, I foster strong team collaboration and maintain high standards of safety. My critical thinking and communication skills enhance service delivery and client satisfaction.
Overview
9
9
years of professional experience
Work History
Route Supervisor
CLS
Sacramento, CA
01.2022 - Current
- Trained new employees in safe operation of vehicles, customer service protocols and company policies.
- Ensured compliance with DOT regulations regarding hours of service, vehicle inspection requirements and driver qualifications.
- Organized and scheduled drivers, trucks and helpers to successfully meet daily route requirements.
- Maintained inventory of hospitality supplies and placed orders to ensure adequate stock levels.
- Completed day-to-day duties accurately and efficiently.
Caregiver
IHSS
Citrus Heights, CA
09.2016 - Current
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Laundered clothing and bedding to prevent infection.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Assisted with meal planning to meet nutritional plans.
Education
Bachelor of Arts - Communications
Sacramento State
Sacramento, CA05-2024
Associate of Arts - Communications
American River College
Sacramento, CA12-2022
Skills
- Customer service
- Communication skills
- Employee training
- Interpersonal skills
- Time management
- Equipment inspection
- Critical thinking
- Professional demeanor
Timeline
Route Supervisor
CLS
01.2022 - Current
Caregiver
IHSS
09.2016 - Current
Bachelor of Arts - Communications
Sacramento State
Associate of Arts - Communications
American River College
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