Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Waiter
Ristorante Mulino
09.2021 - 12.2022
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
Supervised server staff and simultaneously served personal section of tables.
Waiter
Texan Diner
04.2019 - 09.2021
Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Associate of Arts -
Tarrant County College District
Fort Worth, TX
12.2023
High School Diploma -
Steele Accelerated High School
Roanoke, TX
05.2023
Skills
Conflict and Complaint Resolution
Customer Needs Assessments
Quality Control
Computer Proficiency
POS Systems Expertise
Certification
Microsoft Office Specialist: Associate, Microsoft - May, 2021