Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Garrett Shean

Summary

Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty, and injury claims. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through years of experience interviewing specialists, witnesses, experts and claimants to compile information. Strong command of conflict resolution and negotiation combined with excellent reporting and research skills.

Overview

12
12
years of professional experience

Work History

Casualty Claims Adjuster

GEICO
11.2020 - Current
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Examined coverage and liability of various claimants and evaluated all evidence with the goal of creating positive conclusions.
  • Reviewed insurance policies to determine coverage; investigated, evaluated, and settled claims while applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute towards a reduced loss ratio.
  • Conducted interviews with claimants leveraging problem-solving and strategic thinking approaches to expedite claim resolution.
  • Applied detailed policy coverage specifically about limits and denials and evaluated client information related to police reports, video footage, and previous insurance claim to apprehend the damage more closely.
  • Improved claim resolution times by efficiently managing caseloads and prioritizing urgent cases.

Assistant Manager

Hobby Lobby
10.2011 - 09.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Bachelor of Science - Mathematics

University of California
Riverside
06.2011

Skills

  • Liability Analysis
  • Claims Investigation
  • Technical knowledge
  • Damage Assessment
  • Policy Interpretation
  • Critical Thinking
  • Computer Skills
  • Team Leadership
  • Settlement Negotiations
  • Claims Evaluation

Accomplishments

    Completed the Geico Manager Development Program,

Timeline

Casualty Claims Adjuster

GEICO
11.2020 - Current

Assistant Manager

Hobby Lobby
10.2011 - 09.2020

Bachelor of Science - Mathematics

University of California

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Garrett Shean