Garrett Singletary
Point,TX
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Taco Bell
04.2023 - 07.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Customer Service Associate
Taco Bell
12.2021 - 03.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Shipping and Receiving Specialist and Forklift
Lowe's
06.2020 - 05.2021
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Licensed forkligt operator
Education
High School Diploma -
North Forney High School
Forney, TX05.2020
Skills
- Safety Regulations
- Quality Assurance
- Customer Relationship Management
- Product Knowledge
Timeline
Customer Service Associate
Taco Bell
04.2023 - 07.2023
Customer Service Associate
Taco Bell
12.2021 - 03.2022
Shipping and Receiving Specialist and Forklift
Lowe's
06.2020 - 05.2021
High School Diploma -
North Forney High School
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