Garrett Wolf
Farmington Hills
Summary
Dynamic sales and management professional with a proven track record at Glassman Auto Group, enhancing customer satisfaction and boosting sales through expert relationship-building and effective needs analysis. Professional ability in management and customer service; Consistently achieving positive outcomes. Skilled in coaching teams and optimizing sales pipelines, achieving significant positive feedback and referrals.
Overview
11
11
years of professional experience
Work History
Salesperson
Glassman Auto Group
07.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Manager
Reno’s Sports Bar and Grill
05.2021 - 03.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Sales Associate
OCDetails INC.
05.2014 - 10.2015
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Manager
Wild Bills Tobacco
05.2017 - 10.2019
- Executed resource investments aligned with business growth objectives while monitoring expenditures.
- Delivered objectives promptly under determined timelines.
- Managed and motivated employees to be productive and engaged in work.
- Resolved disputes efficiently to uphold service quality and customer satisfaction.
Sales Associate
Verizon Wireless
05.2015 - 10.2016
- Arranged racks and shelves to enhance store's visual appeal.
- Processed cash transactions with precision, maintaining compliance with company protocols.
- Cultivated customer loyalty through effective relationship-building techniques.
- Maintained compliance with company standards while handling return-related activities.
Education
Bloomfield Hills High School
Bloomfield Hills06.2015
Skills
- Customer service
- Sales process
- Product description
- Up-selling
- Cross-selling products and services
- Cold calling
- Closing techniques
- Needs analysis
- Referral marketing
- Sales pipeline management
- Follow-up communications
- Deal structuring
Timeline
Salesperson
Glassman Auto Group
07.2023 - Current
Manager
Reno’s Sports Bar and Grill
05.2021 - 03.2023
Manager
Wild Bills Tobacco
05.2017 - 10.2019
Sales Associate
Verizon Wireless
05.2015 - 10.2016
Sales Associate
OCDetails INC.
05.2014 - 10.2015
Bloomfield Hills High School
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