Garrison Campos
Spring,TX
Summary
Accomplished Operations Manager skilled in process optimization and enhancing customer satisfaction. Led team training and conflict resolution initiatives that improved service quality. Experienced in staff supervision and performance monitoring, fostering a collaborative environment that boosts productivity and customer service.
Overview
5
5
years of professional experience
Work History
Manager
Raising Cane's
Spring, TX
05.2022 - Current
- Managed daily operations, ensuring adherence to company standards.
- Trained and supervised team members in customer service practices, resulting in improved service quality.
- Monitored staff performance and addressed issues, fostering a culture of accountability.
- Coached and mentored team members to enhance skills, contributing to overall team development.
- Resolved customer complaints promptly, enhancing satisfaction levels.
- Enforced health and safety regulations within workplace environment.
- Implemented inventory management processes to maintain optimal stock levels.
- Allocated tasks according to associates' skills to enhance team efficiency.
Manager
Pizza Hut
Spring, TX
06.2021 - 05.2022
- Managed daily operations, ensuring adherence to company standards for quality and efficiency.
- Trained and supervised team members, enhancing customer service practices for improved guest experiences.
- Monitored staff performance, addressing issues proactively.
- Assigned tasks based on skill levels to maximize team effectiveness.
- Resolved customer complaints promptly to enhance satisfaction.
- Enforced health and safety regulations in workplace environment.
- Coordinated with suppliers, securing timely delivery of food products to meet operational demands.
- Implemented inventory management processes to maintain optimal stock levels.
Education
Associate of Applied Science - Criminal Justice And Law
Lone Star College
Houston, TX05-2023
Skills
- Operations management
- Inventory control
- Health and safety regulation
- Performance monitoring
- Process improvement
- Strategic planning
- Staff supervision
- Staff development
- Customer service
- Shift scheduling
- Effective communication
- Problem solving
Timeline
Manager
Raising Cane's
05.2022 - Current
Manager
Pizza Hut
06.2021 - 05.2022
Associate of Applied Science - Criminal Justice And Law
Lone Star College