Gary Widner

Managed underperforming stores in western North Carolina, implementing strategies to improve operations.

• Trained and coached new general managers and assistants across three states (NC, SC, TN) to enhance leadership capabilities.
• Opened five new stores in NC, SC, and TN by training staff and management.
• Created training programs for team members in fast-paced restaurant environments to elevate service standards.
• Facilitated new hire orientation sessions to ensure smooth onboarding processes.
• Conducted skill assessments to identify training needs among staff members.

• Managed daily operations to drive restaurant performance and meet operational goals.
• Supervised staff training to elevate service quality and boost customer satisfaction ratings.
• Developed staff schedules to align labor costs with peak service periods.
• Implemented inventory control measures to minimize waste and losses.
• Conducted regular inspections to maintain cleanliness and food safety standards.
• Collaborated with marketing team on promotions to attract new customers.
• Resolved customer complaints promptly to improve overall dining experience.

• Ensured compliance with food safety standards and health regulations.
• Monitored inventory levels and managed supply orders to prevent shortages.
• Coordinated daily operations and staff scheduling to ensure smooth workflow.
• Trained new team members on company policies and procedures.
• Facilitated team meetings to improve communication and collaboration.