Gary Zikeli
Highlands Ranch,CO
Summary
Veteran retail management professional with demonstrated success in building and motivating teams to achieve and surpass objectives in sales, service and performance. Skilled at loss prevention, recordkeeping and team leadership. Always working to enhance revenue and boost customer satisfaction.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
The HoneyBaked Ham Company
01.2017 - 01.2023
Winner of the Founders Cup 2019
Established friendly relationships with catering customers, boosting sales
Supervise staff throughout the day to complete tasks at hand
Team BOH lead during holiday production, hiring seasonal employees, training, maintaining HoneyBaked Ham quality and brand standards.
Keep track of inventory and product availability
Cash management and drawer reconciliation
Assistant General Manager
Burger King
11.2014 - 02.2017
Managed staff during the shift to complete daily tasks
Maintained inventory, product availability, and product ordering
Operated drive-thru and EXPO system to a speedy brand standard objective
Established friendly relationships with frequent customers
Operated grill, fryers, and production lines during peak times
Maintained Burger King operation standards, state health standards, Burger King brand compliance inspections and reviews
Cash management and drawer reconciliation
Scheduling and hiring
Education
Graphic Design, Business Management
Metropolitan State University Of Denver
Denver, COSkills
- Staff Management
- Staff training/development
- Operations Management
- Customer Service Management
- Inventory Tracking and Management
- Customer Service
- Customer Retention
Timeline
Assistant General Manager
The HoneyBaked Ham Company
01.2017 - 01.2023
Assistant General Manager
Burger King
11.2014 - 02.2017
Graphic Design, Business Management
Metropolitan State University Of Denver