Gaspar Garrido
Houston,TX
Summary
Customer oriented bartender/server with 10+ years of experience in the hospitality, restaurant and catering industries. Success in building rapport with customers and advancing company goals through the delivery of world-class service.
Overview
6
6
years of professional experience
Work History
Server & Trainer
Sixty Vines
02.2023 - Current
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server & Bartender
The Grove Wine & Bar
05.2021 - 02.2023
Server
O.T.G
10.2019 - 05.2021
Server & Bartender
Osso & Kristalla
12.2017 - 10.2019
Education
Langham Creek High School
Houston, TXSkills
- Guest Engagement
- Order Management
- Sales Expertise
- Relationship Management
- Sales Techniques
- Suggestive Selling
- Product Sales
Military Servive
United States Marine Corps | June 2017- June 2011
Languages
Spanish
Native or Bilingual
Timeline
Server & Trainer
Sixty Vines
02.2023 - Current
Server & Bartender
The Grove Wine & Bar
05.2021 - 02.2023
Server
O.T.G
10.2019 - 05.2021
Server & Bartender
Osso & Kristalla
12.2017 - 10.2019
Langham Creek High School
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