Gaven Wu
La Plata,Maryland
Summary
An high school student who gained years of work experience at his parents diner, gaining valuable leadership and communication skills. Gain computer knowledge and experience through countless Youtube videos on debugging software issues on older software and gaining the theoretical knowledge through APCS principle in school.
Overview
5
5
years of professional experience
Work History
Host
Hunan Star
02.2024 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times
- Implemented an optimal seating arrangement system for optimal server workload distribution, resulting in improved service quality and efficiency
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
Assistant Restaurant Manager
My Parents: Mitchelle And Jackie Wu
01.2019 - 11.2023
- Assisted with menu development, resulting in a diverse and appealing selection for patrons
- Regularly kept up maintenance with old software and computers, troubleshooting and fixing problems when needed
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally
- Kept a note of inventory as well as managing worker's hours and pay
- Filled in vacant job positions such as cashier or "Packager" when needed
Education
High School Diploma -
La Plata High School
La Plata, MD06.2026
Skills
Reservations Management
Team Collaboration
Telephone reception
POS Software
Robotics
Made it past Regional and entered state level in Robotics during 2024, helped my team by designing and building the inner mechanisms, Won 3rd place in Regional Robotics 2022 and was the key designer and builder for both robots, Was Maryland's State Robotic champion in 2018, winning several awards,
Languages
Chinese (Mandarin)
Professional Working
English
Native or Bilingual
Timeline
Host
Hunan Star
02.2024 - Current
Assistant Restaurant Manager
My Parents: Mitchelle And Jackie Wu
01.2019 - 11.2023
High School Diploma -
La Plata High School
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