Gavin Bowerman
San Angelo,TX
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and sales at Tres Amigos Convenience Stores. Excelled in customer service and POS system operation, boosting transaction accuracy. Skilled in teamwork and problem-solving, adept at fostering repeat business and managing high-stress situations effectively.
Overview
1
1
year of professional experience
Work History
Sales Associate
Tres Amigos Convenience Stores
Water Valley, TX
09.2021 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
Sales Associate
Allsups Convience Store
Water Valley, TX
09.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Water Valley High School
Water Valley, TXRadiology
Howard College
San AngeloSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Cash Handling Accuracy
- Money Handling
- POS System Operation
Timeline
Sales Associate
Tres Amigos Convenience Stores
09.2021 - 09.2022
Sales Associate
Allsups Convience Store
09.2021 - 06.2022
Water Valley High School
Radiology
Howard College