Gavin Cummings
Summary
Energetic, goal-driven college student looking for a part-time position. Positive, hardworking, hands-on leader with three years' experience in a very high-paced juice bar. Strive to make every customer's visit easy, enjoyable, and pleasant.
Overview
7
7
years of professional experience
Work History
Front Desk Representative
EOS Fitness
Anaheim, California
09.2025 - Current
- Build strong relationships with members by providing a welcoming, professional experience and resulting in positive member feedback.
- Delivered exceptional customer service, resulting in increased member satisfaction.
- Resolve member concerns and complaints calmly and efficiently.
- Identified and implemented solutions to enhance customer satisfaction, that improve customer satisfaction and retention.
- Managed membership inquiries and processed new sign-ups efficiently.
- Coordinated class schedules and informed members of upcoming fitness events.
Juicerista
Clean Juice
Yorba Linda, CA
01.2020 - 01.2023
- Provided exceptional customer service by addressing customer inquiries promptly and professionally.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Consistently exhibited calm demeanor during periods of high volume to ensure store operated smoothly and customers were satisfied.
- Used cash registers to ring up customer purchases efficiently.
- Executed various tasks as directed by the supervisor in a timely manner.
- Kept records of sales figures for management review.
Education
Kinesiology
Fullerton College
09-2026
Skills
- Customer service
- Membership coordination
- Member engagement
- Time management
- Team building
- Problem resolution
- Conflict resolution
- Decision-making
- Excellent communication
- Organization
Activities
Avid gym goer who enjoys improving health, both physically and mentally., Loves learning the intricacies of other cultures and has studied Japanese for the past year., Had the opportunity to study Kinesiology through Fullerton College in Kyoto, Japan for a semester., Volunteer at Juliette Low School of the Arts as a Teachers Assistant.
Timeline
Front Desk Representative
EOS Fitness
09.2025 - Current
Juicerista
Clean Juice
01.2020 - 01.2023
Kinesiology
Fullerton College