Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gavin Dick

Fontana,CA

Summary

Dynamic Sales Associate with proven expertise at Lowes Home Improvement, excelling in customer needs assessment and product recommendations. Recognized for enhancing inventory management and merchandise display, while delivering exceptional service in high-pressure environments. Strong verbal communication and problem-solving skills contributed to a welcoming atmosphere and increased customer satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Lowes Home Improvment
07.2023 - 01.2024
  • Customer Service & Sales: Helped customers find products, answered questions about plants and gardening, and recommend the best products for their needs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.


  • Inventory Management: Down-stocked merchandise, pulled orders, and managed the appearance of sales tables and displays.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Monitored and maintained Garden Center inventory.


  • Plant & Product Care: Water, prune, and fertilize live plants; maintain the overall health of the garden center's stock.
  • Conducted daily Garden Center plant care regimen.


  • Operations: Operated cash registers, maintained cleanliness of aisles, and ensured merchandise was properly priced.
  • Assisted other departments as required.


Education

GED -

Etiwanda High School
Rancho Cucamonga, CA

Associate of Science - Psychology

Chaffey College
Rancho Cucamonga, CA
05-2027

Skills

  • Customer needs assessment
  • Product recommendations
  • Merchandise display
  • Inventory control procedures
  • Shipment processing
  • Stocking and receiving
  • Inventory tracking
  • Display setup
  • Verbal/written communication
  • Listening skills

Certification

OSHA Certified forklift operator

Timeline

Sales Associate

Lowes Home Improvment
07.2023 - 01.2024

GED -

Etiwanda High School

Associate of Science - Psychology

Chaffey College