Gavin McCollum
Rochester
Summary
Dynamic operations leader skilled in team development, resource allocation, and compliance auditing. Successfully managed daily operations to enhance service delivery and fostered a collaborative work environment, ensuring high standards of safety and productivity.
Overview
3
3
years of professional experience
Work History
Operations Manager
PrimeFlight
Rochester
05.2025 - Current
- Managed daily operations to ensure efficient workflow and service delivery.
- Coordinated team schedules to optimize resource allocation and coverage.
- Trained new team members on operational processes and standards.
- Communicated with vendors to coordinate supplies and services efficiently.
- Reviewed operational procedures to identify areas for improvement and compliance.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Ramp Agent
Breeze Airways
Pensacola
10.2024 - 05.2025
- Loaded and unloaded baggage from aircraft and transport vehicles.
- Operated ground support equipment safely and efficiently.
- Ensured compliance with safety regulations during ramp operations.
- Communicated effectively with team members and flight crews.
- Assisted in maintaining a clean and organized ramp area.
Ramp Supervisor
PrimeFlight
Pensacola
08.2023 - 05.2025
- Supervised ramp operations to ensure timely aircraft servicing.
- Trained new employees on safety protocols and operational procedures.
- Managed equipment inspections to maintain safety and compliance standards.
- Communicated with flight crews regarding loading and unloading instructions.
Ramp Agent
Envoy Airlines
Pensacola
11.2022 - 08.2023
- Loaded and unloaded baggage from aircraft and transport vehicles.
- Operated ground support equipment safely and efficiently.
- Ensured compliance with safety regulations during ramp operations.
- Communicated effectively with team members and flight crews.
- Conducted pre-flight inspections of ground service equipment.
Education
Bachelor of Arts - Music Education
Florida Agricultural And Mechanical University
Tallahassee, FL11-2022
Skills
- Operational management
- Resource allocation
- Compliance auditing
- Equipment maintenance
- Training and development
- Supply chain management
- Customer relations
- Team leadership
- Effective communication
- Problem solving
- Conflict resolution
- Superb time management skills
- Business and operations management
Timeline
Operations Manager
PrimeFlight
05.2025 - Current
Ramp Agent
Breeze Airways
10.2024 - 05.2025
Ramp Supervisor
PrimeFlight
08.2023 - 05.2025
Ramp Agent
Envoy Airlines
11.2022 - 08.2023
Bachelor of Arts - Music Education
Florida Agricultural And Mechanical University