Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gavin Newsome

Tishomingo

Summary

Proven leader at Scooters Coffee Shop, adept in customer service and staff training, enhancing guest satisfaction. Excelled in multitasking and sales proficiency, significantly improving service speed. Skilled in complaint resolution, ensuring a seamless customer experience.

Overview

3
3
years of professional experience

Work History

Shift Lead

Scooters Coffee Shop
02.2023 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Sandwich Artist

Subway
03.2022 - 08.2023
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Education

Associate of Science - Psychology

Murray State College
Tishomingo, OK
05-2025

Skills

  • Customer service focus
  • Guest service
  • Team motivation
  • Sales proficiency
  • Complaint resolution
  • Staff education and training
  • Multitasking Abilities

Timeline

Shift Lead

Scooters Coffee Shop
02.2023 - Current

Sandwich Artist

Subway
03.2022 - 08.2023

Associate of Science - Psychology

Murray State College

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Gavin Newsome