Gavin Pritchett
White Lake,MI
Summary
Dynamic Floor Supervisor at McDonald's with a proven track record in team leadership and customer satisfaction. Enhanced operational efficiency and reduced turnover by fostering a positive work environment. Skilled in quality controls and employee motivation, I exemplify strong communication and welding techniques to drive team success and exceed productivity targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Floor Supervisor
McDonald's
08.2023 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reduced staff turnover rates by fostering a positive work environment and promoting open communication.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Evaluated work of 14 floor employees to improve performance.
Education
High School Diploma -
Lakeland High School
White Lake, MI06-2026
Skills
- Team leadership
- Customer satisfaction
- Customer relations
- Operations management
- Employee motivation
- Quality controls
- Teamwork and communication
- Joint preparation
- Welding techniques
- Structural welding
Certification
Osha 10-Hour General Industry Safety and Health
ServSafe Manager Certified
Timeline
Floor Supervisor
McDonald's
08.2023 - Current
High School Diploma -
Lakeland High School