Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
SalesAssociate

Gavin Schmaltz

Bismarck,ND

Summary

Developed skills in fast-paced retail environments, ready to transition into a new field. Demonstrates strong interpersonal skills and natural ability to connect with customers, eager to learn and develop into new roles. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in new positions.

Overview

3
3
years of professional experience
1
1
Certification
4
4
years of post-secondary education

Work History

Sales Associate

Fleet Farm
Bismarck, ND
03.2025 - Current
  • Assisted customers in locating merchandise and provided product information to enhance shopping experience.
  • Maintained organized sales floor, ensuring products were stocked and displays were visually appealing.
  • Processed customer transactions efficiently using POS systems while ensuring accuracy in cash handling.
  • Collaborated with team members to achieve daily sales goals through effective communication and teamwork.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed waste disposal and store cleanliness to enhance customer experience.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Sales Associate

Sierra Trading Post
Bismarck, ND
04.2024 - 03.2025
  • Responded to customer inquiries and resolved issues promptly, fostering positive relationships and repeat business.
  • Participated in product training sessions to enhance knowledge of inventory and improve customer service skills.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Implemented store promotions by arranging merchandise displays according to company guidelines, driving customer engagement.
  • Oversaw store cleanliness by managing garbage disposal, sweeping, mopping, and sanitizing restrooms.

Store Team Member

SkyZone Entertainment
Bismarck, ND
09.2023 - 04.2024
  • Assisted customers in selecting products and services, enhancing overall guest experience.
  • Managed cash registers and processed transactions accurately, ensuring efficient service delivery.
  • Maintained cleanliness and organization of the store environment to meet safety standards.
  • Collaborated with team members to execute promotional events and activities effectively.
  • Assisted in maintaining cleanliness of bathrooms through sweeping, mopping, and scrubbing mats.
  • cleaned spills and messes to maintain high standards throughout sales floor.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Organized backroom supplies, improving efficiency in restocking efforts.

Bee Keeper

Duffs Honey
Menoken, ND
05.2023 - 08.2023
  • Managed hive maintenance and health monitoring to optimize bee productivity.
  • Implemented pest control strategies to minimize colony losses and enhance sustainability.
  • Assisted in the production of honey and beeswax products for local markets.
  • Maintained cleanliness and organization throughout the facility.
  • Managed barn painting operations, focusing on surface preparation and meticulous application techniques.
  • Performed mowing of grass areas surrounding shops to ensure a tidy and inviting environment.
  • Executed garbage disposal procedures to maintain cleanliness and hygiene standards.

Education

High School Diploma -

Century
Bismarck, ND
08.2022 - 05.2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Relationship building
  • Flexible schedule
  • Verbal/written communication
  • Cleaning techniques
  • Auto Motive skills
  • Auto Body skills
  • Welding Skills

Certification

I received an Auto Tech Certification for completing two years. I will also receive a certification at the end of the school year for Welding and Auto Collision. I will also receive a Diploma from Century High School at the end of the school year.

Interests

I love to hunt, fish, and being outdoors It is about the only thing I do besides work and school, at the moment I love to travel and go exploring to new places that I have never been to

Here are some other interests I have as well:

  • Auto Repair/Restoration
  • Outdoor Recreation
  • Backpacking and Hiking
  • Music
  • I like working with my hands and fixing things
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Swimming
  • Kayaking
  • Backpacking
  • Hiking

Timeline

Sales Associate

Fleet Farm
03.2025 - Current

Sales Associate

Sierra Trading Post
04.2024 - 03.2025

Store Team Member

SkyZone Entertainment
09.2023 - 04.2024

Bee Keeper

Duffs Honey
05.2023 - 08.2023

High School Diploma -

Century
08.2022 - 05.2026

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Gavin Schmaltz