Gavin Sollenberger
Dubque
Summary
Solid foundation in retail sales. Proven success in fostering customer engagement and driving revenue through personalized service. Demonstrated ability in product merchandising and inventory management, as well as operating the POS in a smooth and efficient manner.
Overview
2
2
years of professional experience
Work History
Server
Taco Mac Restaurant
05.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Retail Sales Associate
Rue21
07.2021 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
Bachelor of Science - Flight Operations
University of Dubuque
05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Teamwork
Languages
Spanish
Professional Working
Interests
- All Sports
- Clothing
- Footwear
- Socializing
- Aviation
- Photo and Video Editing
Timeline
Server
Taco Mac Restaurant
05.2023 - 08.2023
Retail Sales Associate
Rue21
07.2021 - 10.2021
Bachelor of Science - Flight Operations
University of Dubuque
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