Overview
Work History
Timeline
Hi, I’m

GAYLORD W. BUCK

Ashland,Oregon
GAYLORD W. BUCK

Overview

11
years of professional experience

Work History

COX AUTOMOTIVE
Medford, OR

Senior Client Solutions Executive
01.2024 - Current

Job overview

  • Was hired to be key point of contact for assigned dealerships and independent used car stores in the Northern California/Southern Oregon marketplace
  • We also hold a 'once a month' Mobile Auction in the Medford market under the Manheim Brand
  • I’m constantly in dealerships working with General Managers and Used Vehicle managers to help them with their wholesale needs along with their acquisition of units on the Manheim platform
  • This also entails presentation of several other products owned by Cox, i.e
  • Auto Trader/Kelly Blue Book/Vauto/Stockwave/Central Dispatch along with others

MERCEDES BENZ OF MEDFORD
Medford, OR

General Manager
12.2021 - 01.2024

Job overview

  • After relocating from New York, I was initially hired as the Pre-Owned Manager for this established luxury vehicle dealership
  • During my tenure in that position, I realigned the department, significantly improved Customer Service and surpassed sales goals for the dealership
  • In January of 2023, when the General Manager position became available, I was appointed to the position by the owner of the dealership
  • I direct a staff of 30, oversee P/L for $65MM in annual sales, and manage all operational departments including New / Pre-Owned Sales, Leasing, Service, Parts, and Inventory
  • Surpassed the annual sales goal, increasing vehicle sales by 10%+ in 2023
  • Increased Parts & Service 30% achieving the company’s benchmark of continuous increases year-over-year

PAUL MILLER AUTO GROUP
Parsippany, NJ

General Sales Manager - PAUL MILLER SUBARU
05.2019 - 07.2021

Job overview

  • Directed a staff of 20 sales and support personnel and drove monthly sales of more than 200-260 new and pre-owned vehicles at this high volume store
  • Achieved District Leader 10 consecutive months
  • Increased sales gross profit $310,000 overall in the last 10 months; pre-owned vehicles increased approximately 35%
  • Reduced wholesale losses from $20,000 per month to $0

PRESTIGE AUTOMOTIVE GROUP
Paramus, NJ

Pre-Owned Director - PRESTIGE MERCEDES-BENZ
11.2016 - 05.2019

Job overview

  • Company Overview: (this company is owned by Lithia)
  • I was recruited by this major automotive retailer, owned by Lithia, to manage a staff of 34 and business operations of the largest volume Volkswagen dealership, selling new and pre-owned vehicles
  • I initially conducted total strategic business analysis of staffing, profit margins, receivables and other business functions to identify and eliminate redundancies and non-profitable business
  • I improved pre-owned vehicle sales and profit margins, as well as reducing overhead in the Service area
  • In August, 2017, I was selected as General Manager for the Prestige Lexus store which opened in January 2017
  • As a result of dramatically improving pre-owned sales, I was transferred to Prestige Mercedes-Benz, Paramus, NJ as Pre-Owned Director
  • Completely revitalized Prestige Lexus; shed more than $400,000 in unnecessary expenses while directly increasing sales volume
  • With Prestige Volkswagen, reduced staff from 51 to 34 employees while maintaining and increasing sales and revenue productivity
  • Reduced overhead and operating expenses by $450,000; eliminated $12k+ in unnecessary monthly overtime for service technicians
  • Recipient of the Lexus Elite Award for 2017 for being in the Top 10 in the Nation for CSI
  • (this company is owned by Lithia)

LITHIA / DCH TOYOTA CITY
Mamaroneck, NY

General Manager
01.2014 - 11.2016

Job overview

  • Directed a staff of 60 and all operational / financial areas of the dealership, one of Lithia’s top 3 stores of 150+ nationally
  • Analyzed business operations to eliminate unprofitable / non-productive procedures, and implemented process improvements with staff
  • Served as Pre-Owned Vehicle Manager; bought / sold used vehicles, set pricing, verified vehicle registration and obtained CARFAX reports
  • Entrusted with VIP customers from Toyota to accommodate their personal vehicle needs
  • Generated a 102% improvement in net revenue over 2014
  • Ranked in the top 20% for our Customer Satisfaction Index (CSI) out of 113 Toyota stores in the Northeast District
  • Recipient of the '2015 Toyota Service Excellence Award' for achieving key metrics levels established by Toyota Corp

Timeline

Senior Client Solutions Executive
COX AUTOMOTIVE
01.2024 - Current
General Manager
MERCEDES BENZ OF MEDFORD
12.2021 - 01.2024
General Sales Manager - PAUL MILLER SUBARU
PAUL MILLER AUTO GROUP
05.2019 - 07.2021
Pre-Owned Director - PRESTIGE MERCEDES-BENZ
PRESTIGE AUTOMOTIVE GROUP
11.2016 - 05.2019
General Manager
LITHIA / DCH TOYOTA CITY
01.2014 - 11.2016

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GAYLORD W. BUCK