Geidy Ramirez-Cuevas
Homestead,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Cushman & Wakefield
10.2023 - Current
- Monitored vital signs, promptly reporting any concerning changes to appropriate medical professionals.
Customer Service Representative
Elevance Health
08.2022 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered inbound calls, chats and emails to facilitate customer service.
- Set up and activated customer accounts.
Nurse Intern
Baptist Health Miami
05.2022 - 08.2023
- Assisted in administering medications and treatments to patients according to physician orders.
- Provided basic nursing care such as monitoring vital signs, collecting lab specimens, and changing dressings.
- Observed patient behavior and reported changes to healthcare team members.
- Conducted physical assessments of patients including measurements of height, weight, temperature, pulse rate, and blood pressure.
- Collaborated with multidisciplinary teams to ensure optimal patient outcomes.
- Assessed patient's condition by reviewing medical history, performing physical exams and ordering diagnostic tests as needed.
Patient Care Technician
Baptist Health Miami
07.2020 - 08.2023
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Collected specimens such as urine samples for testing purposes according to established protocols.
Geriatric Nursing Assistant
Westerly Hospital
08.2018 - 07.2020
- Monitored vital signs and other health parameters for geriatric patients.
- Collaborated closely with physicians, nurses, therapists and other healthcare professionals to provide comprehensive care for geriatric patients.
- Responded promptly to patient calls for assistance or support in a timely manner.
- Assessed resident needs through observation, interviews and physical exams; developed individualized care plans based on findings.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
CNA
Fairview Nursing Home
03.2016 - 08.2017
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
CNA
Apple Rehab
03.2015 - 08.2017
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
Education
Some College (No Degree) -
Three Rivers Community College
Norwich, CTAssociate of Applied Science -
Fortis College - Largo
High School Diploma -
New London High School
New London, CT07.2012
Skills
- Critical Thinking
- Microsoft PowerPoint
- Documentation
- Multi-Task Management
- Fair Housing Regulations
- Customer Service
- Team Collaboration
- Property Marketing
Certification
- CPR Licensed American Red Cross
- CPCT/A - Patient Care Technician/Assistant
Timeline
Leasing Consultant
Cushman & Wakefield
10.2023 - Current
Customer Service Representative
Elevance Health
08.2022 - Current
Nurse Intern
Baptist Health Miami
05.2022 - 08.2023
Patient Care Technician
Baptist Health Miami
07.2020 - 08.2023
Geriatric Nursing Assistant
Westerly Hospital
08.2018 - 07.2020
CNA
Fairview Nursing Home
03.2016 - 08.2017
CNA
Apple Rehab
03.2015 - 08.2017
Some College (No Degree) -
Three Rivers Community College
Associate of Applied Science -
Fortis College - Largo
High School Diploma -
New London High School
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