Gema Sanchez
Fairfield,CA
Summary
Experienced with patient intake and appointment scheduling. Utilizes communication skills to enhance patient satisfaction and streamline administrative tasks. Track record of maintaining accurate patient records and coordinating with medical staff effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Access Representative
Communicare OLE
Fairfield, CA
04.2023 - Current
- Greeted and assisted patients with check-in procedures.
- Provided excellent customer service to patients and medical staff.
- Verified patient insurance eligibility and entered patient information into system.
- Scheduled appointments and filed medical records.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
Warehouse Associate
Amazon
Vacaville, CA
08.2021 - 05.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Warehouse Worker
North Bay Distribution
Vacaville, CA
04.2021 - 08.2021
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Merchandise Associate
Sears
Fairfield, CA
06.2016 - 11.2016
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Education
Certificate - Medical Assistant
CALRegional
Fairfield, CA12-2024
Certificate - Medical Administrative Assistant
Carrington College
Sacramento, CA03-2023
High School Diploma -
Armijo High School
Fairfield, CA06-2014
Skills
- Professionalism and ethics
- Documentation accuracy
- Patient registration
- Insurance verification
- Appointment scheduling
- Customer service
- Multitasking and organization
- Team collaboration
- Vital sign monitoring
- EMR / EHR
- Immunization administration
- Data entry
Certification
- Basic Life Support Certificate (BLS) - American Heart Association or Red Cross.
- AMCA - Clinical Medical Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Access Representative
Communicare OLE
04.2023 - Current
Warehouse Associate
Amazon
08.2021 - 05.2023
Warehouse Worker
North Bay Distribution
04.2021 - 08.2021
Merchandise Associate
Sears
06.2016 - 11.2016
Certificate - Medical Assistant
CALRegional
Certificate - Medical Administrative Assistant
Carrington College
High School Diploma -
Armijo High School