Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gemma Nocher

Colorado Springs,Colorado

Summary

Dedicated Sales Lead Manager with more than 2 years of experience. Successful leader with 3 years in retail business. Dedicated to professionalism, proactivity and critical problem-solving skills.

Overview

3
3
years of professional experience

Work History

Sales Lead Manager

American Eagle Outfitters, Inc
Destin, FL
02.2022 - 05.2024
  • Developed and implemented strategies to increase sales volume and make our store goals.
  • Monitored daily, weekly, and monthly performance metrics to ensure targets were met.
  • Conducted regular training sessions for new and existing sales staff members.
  • Some of my tasks were closing and opening duties, along with scheduling, selling and encouraging the team to make our store goals, hiring new team members, promoting our credit card, and worked closely with merchandise team leaders to set up floorsets.
  • Coached, mentored and trained team members in order to improve their job performance.

Lead Cashier

Dicks Sporing Goods
Destin, FL
10.2022 - 02.2023
  • Greeted customers and provided excellent customer service.
  • Assisted with training new cashiers in departmental operations and procedures.
  • Monitored team performance on an ongoing basis to ensure adherence to standards.
  • Managed the checkout process by monitoring long lines and calling additional staff if needed.

Front End Associate

Target
Colorado Springs, CO
07.2021 - 01.2022
  • Processed customer transactions and provided excellent customer service.
  • Greeted customers upon arrival and offered assistance with locating store merchandise.
  • Packaged, transported and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Education

High School Diploma -

Doherty High School
Colorado Springs, CO
05-2020

Skills

  • Sales Presentations
  • Marketing Strategies
  • Sales team management
  • KPI Tracking
  • Sales team training
  • Product Knowledge

References

References available upon request.

Timeline

Lead Cashier

Dicks Sporing Goods
10.2022 - 02.2023

Sales Lead Manager

American Eagle Outfitters, Inc
02.2022 - 05.2024

Front End Associate

Target
07.2021 - 01.2022

High School Diploma -

Doherty High School
Gemma Nocher