Summary
Overview
Work History
Skills
Timeline
AdministrativeAssistant
Gena Bethurem

Gena Bethurem

Louisville,KY

Summary

Communicative sales professional dedicated to maintaining customer satisfaction and driving company success. Proven track record of delivering exceptional service and resolving issues efficiently. Motivated to contribute to a positive and motivating work environment.

Overview

22
22
years of professional experience

Work History

Elite V Executive Sales Consultant

Rodan + Fields
Louisville, Kentucky
04.2013 - Current
  • Actively recruited and managed a team of over 800 consultants through networking, social media, and referrals
  • Helped individuals with daily tasks, mentorship, and sales, including customer relations, online ordering, account management and team building while growing my own personal business over 10 years
  • Reached the top 1% of the company within 2.5 years
  • Earned the 2nd highest title in the company, numerous company trips, awards, and incentives.
  • Personally recruited over 100 consultants into the business and helped them become successful.
  • Earned a Lexus and subsequently a Mercedes in year 3 in our company’s car program for the top 1% and have maintained that title for the last 7 years
  • Team sales that grew to over 2 million in one year
  • Provided accurate information about products and services to customers

Family Service Counselor

Service Corp. International
Louisville, Kentucky
01.2008 - 07.2010
  • Accountable for serving client families by making at-need cemetery arrangements and selling pre-need arrangements
  • Provided exemplary, personalized service and played an essential role in generating revenue for the cemetery, as well as acting as the primary contact for families.
  • Responsible for lead generation and prospecting
  • Explained and presented presentations to served families and referred families
  • Advised families during the most challenging time of their life and helped create a lasting legacy
  • Guided clients through grief processes associated with traumatic events or losses

Loan Officer

New Millennium Mortgage
Jeffersonville , Indiana
01.2003 - 01.2008
  • Cultivated and guided customer experience through a focus on loan research, application navigation and approval process education and closing
  • Consistently performed as one of the top loan officers for the company
  • Awarded Loan Officer of the Year in 2007
  • Earned six annual performance-based incentive trips as a top producer

Skills

  • Leadership
  • Prospecting
  • Communication
  • Team Development and training
  • Building brand loyalty
  • Social Media/Digital marketing

Timeline

Elite V Executive Sales Consultant

Rodan + Fields
04.2013 - Current

Family Service Counselor

Service Corp. International
01.2008 - 07.2010

Loan Officer

New Millennium Mortgage
01.2003 - 01.2008

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Gena Bethurem