Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Quick to respond in emergency situations and apply first aid or de-escalation techniques if necessary. Ready to contribute to a dynamic team and make a positive impact.
Overview
9
9
years of professional experience
Work History
Sales Associate
Kum & Go
Cedar Rapids, IA
09.2016 - Current
Handled customer complaints in a professional manner.
Conducted inventories on a regular basis to track stock levels.
Maintained cleanliness of store environment including floors, windows, displays.
Restocked shelves as needed to ensure sufficient inventory levels.
Built and maintained relationships with peers and upper management to drive team success.
Watched for and recognized security risks and thefts to prevent or handle situations.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Correctional Officer
Iowa Department of Corrections
Coralville, Iowa
11.2024 - 05.2025
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Maintained detailed logs of inmate behavior, incidents, and daily activities.
Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
Conducted head counts to ensure that all inmates were accounted for.