Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gena Turner

Fernandina Beach,FL

Summary

Dedicated professional with a proven track record in customer service and cash management, honed at Burger King and various personal service roles. Excelled in enhancing customer satisfaction through empathy and effective communication. Demonstrated reliability and a strong work ethic, ensuring tasks are completed efficiently and accurately. Achieved a notable accuracy rate in cash handling and transaction processing.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier

Burger King
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Driver

DoorDash
05.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Pet Sitter

Neighbors, Friends, Family Etc
05.2016 - 04.2019
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.

Babysitter

Neighbors, Friends, Family Etc
05.2016 - 04.2019
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.

Education

High School Diploma -

Yulee High School
Yulee, FL
06.2020

Skills

Customer Service

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Time management skills

Cleaning and sanitizing

Reliability and punctuality

Written and verbal communication

Organizational abilities

Order Taking

Professionalism and Courtesy

Cash Management

Conflict Resolution

Product Knowledge

Complex Problem-Solving

Merchandise Restocking

Cash Drawer Balancing

POS system operations

Refund handling

Guest inquiries

Basic Math Competence

Certification

  • For the occupation of Cashiers, there are not typically 30 distinct professional credentials sought after by employers due to the nature of the job being entry-level and often requiring minimal formal education or training prior to employment. However, I can provide a list of relevant certifications and trainings that could be beneficial for individuals in cashier roles or those looking to enhance their employability and skill sets within similar retail or customer service positions, .
  • [State] Driver's License
  • ServSafe Food Handler's Certification

Timeline

Driver

DoorDash
05.2021 - Current

Pet Sitter

Neighbors, Friends, Family Etc
05.2016 - 04.2019

Babysitter

Neighbors, Friends, Family Etc
05.2016 - 04.2019

Cashier

Burger King

High School Diploma -

Yulee High School

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Gena Turner