GENAE FREEMAN
Moreno Valley,CA
Summary
Dynamic professional with a proven track record at Access Records Management, enhancing customer engagement and exceeding sales targets through strategic selling and relationship building. Skilled in customer service and time management, I excel in leveraging computer skills and leadership qualities to drive results and foster team productivity. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
7
7
years of professional experience
Work History
Associate
Access Records Management
02.2022 - 06.2024
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
- Analyzed customer data to identify trends and anticipate customer needs.
Budtender
High Season
10.2017 - 03.2022
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Weighed, prepared and packaged different types of products.
- Restocked supplies and arranged displays.
Senior Caregiver
ACCENT
04.2019 - 02.2021
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
- Developed strong rapport with patients and families, fostering trust and open communication.
Education
High School Diploma -
MARCH MOUNTAIN HIGH SCHOOL
Moreno Valley, CA06.2009
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Cash Handling
- Customer interaction
- Leadership Qualities
- Customer Engagement
- Decision-Making
- Relationship Building
Timeline
Associate
Access Records Management
02.2022 - 06.2024
Senior Caregiver
ACCENT
04.2019 - 02.2021
Budtender
High Season
10.2017 - 03.2022
High School Diploma -
MARCH MOUNTAIN HIGH SCHOOL
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