- Volunteering for community initiatives to give back to local communities and make a positive impact
- Adventure Travel
- Animal Care
- Watching Movies and TV Shows
- I enjoy helping others and giving back to the community
Genanne Bennett
Flight attendant
Scottsdale,Arizona
Summary
Proven track record in enhancing customer satisfaction and maintaining high safety standards as a Flight Attendant at Southwest Airlines. Demonstrated strong work ethic and attention to detail through effective management of personnel files at State Farm. Skilled in customer service and adept at handling emergencies with professionalism and calm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Flight Attendant
Southwest Airlines
07.2001 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Increased customer satisfaction by providing high-quality service and attending to passengers' needs with empathy and professionalism.
Human Resources Assistant
State Farm
06.1993 - 06.2001
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
Education
Associate of Applied Science - Medical Specialties
Collage America
Phoenix, AZSkills
- Customer service
- Strong work ethic
- Attention to detail
- Reliability and punctuality
Accomplishments
- Provided exceptional service to travelers and ensured that issues were resolved quickly, resulting in an above-average performance rating.
Certification
- CPR/AED Certification
- Certified Travel Associate (CTA) - The Travel Institute.
- IATA/IATAN ID Card – International Air Transport Association.
- Insurance and Coding Specialist
Interests
Timeline
Flight Attendant
Southwest Airlines
07.2001 - Current
Human Resources Assistant
State Farm
06.1993 - 06.2001
Associate of Applied Science - Medical Specialties
Collage America
Similar Profiles
Jenna PriceJenna Price
Flight Attendant at SkyWest Airlines/Southwest AirlinesFlight Attendant at SkyWest Airlines/Southwest Airlines
Margaret SaveMargaret Save
Freight Agent at Southwest AirlinesFreight Agent at Southwest Airlines
Antwan BranchAntwan Branch
Flight Attendant at Southwest AirlinesFlight Attendant at Southwest Airlines
Pedro HernandezPedro Hernandez
Administration Supervisors at SouthWest AirlinesAdministration Supervisors at SouthWest Airlines
Chris MascoChris Masco
Executive Chef at The Westin Kierland ResortExecutive Chef at The Westin Kierland Resort