Genasea Pierce
Green Bay,WI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Earthbound Trading Company
2024.05 - Current
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw store operations by counting cash drawers, reviewing managerial operations, and supervising staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Kitchen Manager
Bigfoot Riverside
2023.08 - 2024.05
- Developed kitchen staff through training, and performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delegated food preparation duties and followed up with cooks to verify proper preparation and production of meals.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Assistant General Manager
Culvers Franchising System
2017.12 - 2023.08
- Handled cash accurately and prepared deposits.
- Resolved problems promptly to elevate customer approval.
- Mentored and motivated team members to achieve challenging business goals.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Conducted interviews, along with hiring and onboarding paperwork.
Education
Freedom High School
06.2019
Skills
- Customer Service Management
- Staff Oversight
- Task Delegation
- Sales Coaching
- Workplace Safety
- Employee Scheduling
Timeline
Assistant Store Manager
Earthbound Trading Company
2024.05 - Current
Kitchen Manager
Bigfoot Riverside
2023.08 - 2024.05
Assistant General Manager
Culvers Franchising System
2017.12 - 2023.08
Freedom High School