Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gene Koehler

Retail/Wholesale Sales And Service Management
Phoenix,Arizona

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

34
34
years of professional experience

Work History

Sales/Product Specialist

Scottsdale Pawn And Jewelry
Scottsdale, AZ
08.2020 - 08.2022
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Minimized process lags through strategic sourcing and customer expectation management.

Licensed Insurance Agent

USHealthadvisors
Phoenix, United States
06.2018 - 02.2022
  • Provided coverage option information to assist clients in protecting assets.
  • Utilized advanced sales skills to overcome objections, persuade clients to purchase policies and close deals.

Store Manager

Helzberg Diamonds
Phoenix, AZ
10.2012 - 01.2018
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Introduced new methods, practices and systems to reduce turnaround time.

Jewelry Industry

ZalesGuild, Neiman Marcus, Jared Galleria
Columbus , St. Louis, Mo, Phoenix, Az, OH
02.1989 - 08.2012
  • Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
  • Answered customer inquiries concerning warranties and addressed repair needs.
  • Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
  • Attended company trainings and seminars on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.

Education

No Degree - General Studies

Greenville College
Greenville, IL
05.2001 -

Skills

Customer Relations

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Accomplishments

I have spent many rewarding years working in a industry that provided me with both financial and personal rewards. I enjoy the opportunity to provide a positive customer experience that lasts beyond a sale.

Timeline

Sales/Product Specialist

Scottsdale Pawn And Jewelry
08.2020 - 08.2022

Licensed Insurance Agent

USHealthadvisors
06.2018 - 02.2022

Store Manager

Helzberg Diamonds
10.2012 - 01.2018

No Degree - General Studies

Greenville College
05.2001 -

Jewelry Industry

ZalesGuild, Neiman Marcus, Jared Galleria
02.1989 - 08.2012

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Gene KoehlerRetail/Wholesale Sales And Service Management