I am very team oriented with the focus on building cohesion within a team. I am a self-starter and I am also very invested in educating, building and guiding my team to not only excel but I consider my job to help others promote to the next level.
Overview
22
22
years of professional experience
Work History
Operations Manager
XPO Logistics
06.2024 - 05.2026
Managed the Inbound Freight Operation for timely and efficient city driver delivery.
Streamlined operational workflows to enhance productivity and reduce shipping delays.
Mentored junior team members, fostering a culture of continuous improvement and accountability in operations.
Analyzed performance metrics to identify trends and inform strategic decision-making for resource allocation.
Assistant Service Center Manager
FedEx Freight
04.2004 - 10.2022
Lead a freight service center to be compliant with federal regulations and very strict company standards.
Manage a road and city driver operation to include compliance with hours of service, driver safety and movement of freight to arrive to destination within a very tight service window to customers.
Manage multiple freight dock operations to be safe an productive.
Lead a management team that not only was staying within company standards but did so with our people in mind. Our goal was to hit our KPI's and also have hourly employee buy-in to consistently improve.
Lead a driver pool of 235 city delivery drivers and 110 road drivers in 2 locations. Overall center employee headcount was at 650 people with 8 managers and 48 supervisors.