Genesis Freire
Brentwood,NY
Summary
Dedicated Personal shoppers who always goes above and beyond what is asked for. Makes sure customers are always satisfied with their orders and ready to resolve any issues regarding their orders. Organized team players with strong organizational and time management skills. Ready to always improve and wont rest until task are completed accurately.
Overview
4
4
years of professional experience
Work History
E-Commerce Personal Shopper
Uncle Giuseppe's Marketplace
Smithtown, NY
11.2022 - Current
- Greeted customers and answered inquiries about products, services, and store policies.
- Provided product recommendations to customers.
- Processed online orders quickly and accurately.
- Recommended new items for Customers when their preferred products weren't available
- Personally delivered orders to customers homes to make sure they personally received their orders
- Refunded orders when the customers didn't received there preferred product
- Went above and beyond to make sure customers was satisfied with their orders
Production Controller
Design Distributors
Deer Park, NY
10.2019 - 11.2022
- Maintained accurate records of all products produced and shipped out.
- Controlled Production
- Provided technical guidance and training to staff members on new equipment operation procedures.
Education
Bachelor of Economics - Economics
University of Guayaquil
Guayaquil01-2018
Skills
- Prioritizing Orders
- Upbeat and Outgoing Attitude
- Planning and Organization
- Online Order Processing
- Customer Relations
- Product Knowledge
- Merchandise Selection
- Mobile Ordering Understanding
- Client Relationship Building
- Always wanting to learn in different departments
- Go above and beyond the requirement of the position
- Always wanting to help others
- Active listening Skills
Timeline
E-Commerce Personal Shopper
Uncle Giuseppe's Marketplace
11.2022 - Current
Production Controller
Design Distributors
10.2019 - 11.2022
Bachelor of Economics - Economics
University of Guayaquil
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