Genesis Garabis
Port St. lucie
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Front Desk Receptionist
Massage Envy Spa
Port St. lucie
11.2025 - Current
- Greeted clients warmly upon arrival to create a welcoming atmosphere.
- Scheduled appointments efficiently using salon management software.
- Answered phone calls promptly, addressing client inquiries and concerns.
- Educated customers on promotions and loyalty programs.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Crew Member
Dunkin' Donuts
Port St. lucie
11.2024 - 09.2025
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Cross-trained in multiple positions within the store as needed.
- Completed all store closing procedures.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
- Followed health department regulations for handling food products properly.
Education
Associate of Science - Biology
Indian River State College
Ft. Pierce, FL 01.2025 - 03.2026
High School Diploma -
St Lucie West Centennial High School
Port St. lucie 08.2022 - 05.2026
Skills
- Customer service
- Teamwork and collaboration
- Cleaning
- Cleaning and sanitizing
- Multitasking and organization
- Problem-solving
- Cash handling
- Taking orders
- Flexible schedule
- Appointment scheduling
- Team collaboration
- Software proficiency
- Effective communication
- Data entry
- Appointment confirmation
- Scheduling
- Phone etiquette
Timeline
Front Desk Receptionist
Massage Envy Spa
11.2025 - Current
Associate of Science - Biology
Indian River State College
01.2025 - 03.2026
Crew Member
Dunkin' Donuts
11.2024 - 09.2025
High School Diploma -
St Lucie West Centennial High School
08.2022 - 05.2026