Genesis Hood
Great Falls,MT
Summary
Proactive and energetic, with a proven track record at Cantina Laredo for exceptional customer service and multitasking. Skilled in cash handling and POS systems, I excel under pressure, ensuring guest satisfaction. My collaborative spirit and ability to engage guests have consistently enhanced dining and overall experiences.
Developed strong customer service and multitasking skills in high-paced environments. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Offering friendly and professional demeanor, ready to learn and excel. I can quickly adapt to new tasks and learn various forms of productivity. Ready to use and develop communication and customer service skills.
Overview
3
3
years of professional experience
Work History
Server
Cantina Laredo
Little Rock, AR
11.2023 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Cafe Bossa Nova
Little Rock, AR
01.2022 - 04.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate Of Psychology - Psychology
Montana State University
Bozeman, MTSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Performs well under pressure
- Operates multiple task without feeling overwhelmed
- Outgoing and energetic
Timeline
Server
Cantina Laredo
11.2023 - 01.2025
Hostess
Cafe Bossa Nova
01.2022 - 04.2022
Associate Of Psychology - Psychology
Montana State University