Summary
Overview
Work History
Education
Skills
References
Timeline
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Genesis Thomas

Genesis Thomas

Portsmouth,VA

Summary

Highly competent in Receivables Management, with background in overseeing credit and collections operations. Strong analytical skills used to evaluate credit risk, manage debt recovery, and maintain accurate financial records. Consistently implemented innovative strategies for efficiency improvements and reduced outstanding debts. Proven ability to lead teams, streamline processes, and enhance overall operational performance.

Overview

10
10
years of professional experience

Work History

Receivables and Recovery Management

Wex Inc.
PORTSMOUTH, VA
08.2022 - Current
  • Reviewed customer accounts for potential write-offs or adjustments based on specific criteria.
  • Reduced financial discrepancies by verifying accounting statements.
  • Managed daily posting of payments to customer accounts.
  • Developed invoicing systems and internal controls to boost billing efficiencies.
  • Conducted skip tracing activities to locate delinquent customers.
  • Adhered to company policies and applicable laws while collecting debts from customers.
  • Located and notified customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

Leasing Assistant

The Amber at Greenbrier
Chesapeake, VA
03.2019 - 08.2022
  • Scheduled viewings of rental properties with prospective tenants.
  • Created marketing materials such as flyers and brochures to advertise rental properties.
  • Detailed application requirements and answered questions from prospective tenants.
  • Contacted and followed up with tenants on renewal notices.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Managed day-to-day activities involving tenants, subcontractors and property management.

Sales Advisor

Two men in a Truck
Chesapeake, VA
02.2017 - 02.2018
  • Followed up with customers post-sale for feedback on product satisfaction.
  • Conducted market research to identify trends and opportunities for growth.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Participated in team brainstorming sessions to develop new ideas for promotions.

Education

Some College (No Degree) - Marketing Management And Research

Tidewater Community College
Portsmouth, VA

Skills

  • Accounts Receivable
  • Payment Processing
  • Credit analysis
  • Dispute Resolution
  • Customer Relations
  • Sage 50
  • Data Entry

References

References available upon request.

Timeline

Receivables and Recovery Management

Wex Inc.
08.2022 - Current

Leasing Assistant

The Amber at Greenbrier
03.2019 - 08.2022

Sales Advisor

Two men in a Truck
02.2017 - 02.2018

Some College (No Degree) - Marketing Management And Research

Tidewater Community College

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Genesis Thomas