Genesis Olguin
Puyallup,WA
Summary
Detail-oriented professional with experience in front office management and customer relations. Skilled in telephone etiquette and administrative support, dedicated to providing exceptional service while ensuring a secure and organized environment.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Senior Services of America
Midland, WA
06.2025 - Current
- Greeted and assisted residents and visitors with inquiries and requests.
- Managed multi-line phone system, directing calls to appropriate departments.
- Provided support to administrative staff with clerical tasks as needed.
- Monitored visitor access to enhance security and safety protocols.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
Cashier/Cook
Impact Merchandising
Puyallup, WA
08.2025 - 09.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained organized cash register area to ensure smooth operation during peak hours.
- Handled cash, credit, and electronic payments while adhering to company policies.
- Maintained cleanliness of kitchen equipment and workspace, ensuring compliance with health regulations.
- Assisted in inventory management, tracking food supplies and minimizing waste.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Adapted quickly to changing kitchen demands during peak service hours.
Education
High School Diploma -
Emerald Ridge High School
Puyallup, WA06-2025
Skills
- Customer service
- Cash handling
- Telephone etiquette
- Problem-solving skills
- Verbal and written communication
- Administrative skills
- Office organization
- File organization
- Hospitality services
- Front office management
- Guest relations
- Skilled in Microsoft Word, Powerpoint, & Outlook
- Time management
- Listening skills
Timeline
Cashier/Cook
Impact Merchandising
08.2025 - 09.2025
Front Desk Receptionist
Senior Services of America
06.2025 - Current
High School Diploma -
Emerald Ridge High School