Genesis Ordonez
Long Beach,CA
Summary
Well-qualified Employee with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Dispatcher
Hollywood Car Carrier
02.2020 - 09.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 15 fleet vehicles.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Education
El Camino College
Torrance, CAHigh School Diploma -
Torrance High School
Torrance, CA06.2020
Skills
- Customer Relationship Management
- Customer Service
- Call Management
- Data Entry
- Office Equipment Proficiency
- Fluent in Spanish & English
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dispatcher
Hollywood Car Carrier
02.2020 - 09.2023
El Camino College
High School Diploma -
Torrance High School
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