Open To Work
Genesis Perdomo Amaya
Hollywood
Summary
Bilingual Customer Service and Administrative Professional with expertise in office support, front desk operations, and client relations. Florida life insurance licensed, skilled in managing high-volume communications, coordinating operations, and maintaining accurate records. Known for delivering exceptional customer service and fostering positive relationships in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Office Assistant
Mega Gates
Hollywood
12.2025 - 06.2026
- Answered incoming calls and redirected callers to appropriate personnel or departments.
- Managed multi-line phone system, efficiently handling incoming calls to ensure timely communication.
- Maintained organized front desk area, promoting a welcoming and professional environment for visitors.
- Scheduled appointments for clients and visitors using calendar software.
- Processed payments and provided accurate receipts and change, ensuring a smooth transaction experience for customers.
Dispatcher Office Assistant
24/7 Plumbing
Hollywood
08.2025 - 01.2026
- Managed appointment booking with dispatch software to streamline route optimization.
- Coordinated daily service call schedules and technician assignments to enhance operational flow.
- Communicated with drivers to relay instructions and address concerns.
- Addressed customer inquiries via phone and email, ensuring prompt and effective communication.
Customer Service Cashier
Taco Bell & Subway
Hollywood
06.2023 - 09.2025
- Managed cash register operations and ensured balanced drawers at shift end to maintain financial integrity.
- Processed customer transactions accurately and efficiently, contributing to positive dining experiences in fast-paced restaurants.
- Handled customer complaints calmly and provided effective resolutions, improving overall customer satisfaction.
- Assisted customers with menu selections and answered product-related questions.
Warehouse Worker
Panka
Hialeah
12.2024 - 07.2025
- Collaborated with team members to streamline order fulfillment processes.
- Packaged products accurately for shipment to various locations.
- Operated packaging machinery to ensure efficient workflow and quality standards.
- Inspected products for defects before packing to maintain quality control.
- Maintained cleanliness and organization of packing area for safety compliance.
Education
High School Diploma -
Florida Coneections Academy
Temple Terrace, FL05-2025
Skills
- Appointment scheduling
- Phone management
- Reception duties
- Customer payment processing
- Data entry
- Software proficiency
- Dispatch coordination
- Time management
- Problem solving
- Fluent in English and Spanish
- Relationship management
- Fluent in English and Spanish
Certification
- Florida 2-14 Life (Including Variable Annuity) License
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$18/hr - $1000/hrTimeline
Front Office Assistant
Mega Gates
12.2025 - 06.2026
Dispatcher Office Assistant
24/7 Plumbing
08.2025 - 01.2026
Warehouse Worker
Panka
12.2024 - 07.2025
Customer Service Cashier
Taco Bell & Subway
06.2023 - 09.2025
High School Diploma -
Florida Coneections Academy